Here is a little heads up to you all. Many of you think you are computer savvy, and some of you probably are, but as time goes on, the rotten people who write viruses that attack and disable computers get more and more cleaver, and before you know it, your machine is down and out.
A few days ago Hubby mentioned that our Norton Anti-virus had come up for renewal and when he clicked to do it, it zapped out the Norton Anti-virus and supposedly installed Norton 360. It took three days for Hubby’s laptop to come to a crashing halt! Full of viruses and I am completely unable to get into the system to remove them.
So, on Monday Hubby’s machine will go off to the laptop hospital to be repaired.
One thing I discovered during my talk with the technician at the shop, is that this is a new and bad virus that tricks people into giving their credit card information. If you click Yes, it will bring you to that page, and the infection begins. If you click no, it closes the window, but the infection begins jamming up your computer. So yes is yes, and no is yes as far as the virus people go! The only way NOT to infect your machine is to hit the X in the top right corner of the box.
I got the desktop computer set up for Hubby but he does not have a compete address book or current bookmark folder on it. I am hopeful the technician can recover all his information.
My advice to all, please be careful!
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Meanwhile, the laptop drama kept me busy and I didn’t get any extra de-cluttering done today. I am hoping to get back to work tomorrow on things.
You DID do some de-cluttering… His laptop is going to get a cleanout!!!
But yes, as far as ‘Anti-virus’ is concerned, I always hit the little x at the top and then go INTO my subscription… That way, you KNOW its the real stuff!! Oh and I have 360, and it works fine for me as well!!
Oh my…I haven’t run across that one. I think when I renew I’m just going to the store to buy the software. I’m not crazy about the anti-virus we have now. Hope it gets well…his laptop.
We had Norton, but now we have Avast and are very satisfied with it. It’s free and apparently works well. I never open these emails with links or even these pop ups which ask you to close but open anyway ! That’s really disgusting. I was so upset when it happened to me for the first time 3 years ago, ever since I never touch close !
Have a look at Avast a lot of people use it here.
I will keep a look out for stuff like that, it really stinks that people are out there working to infect your computer. Love YOU, Mel
THANKS!!!!!RIGHTR AFTER I LEFT YOUR BLOG TO GO TO ANOTHER SITE THE ITEM YOU MENTIONED POPPED UP, I FOLLOWED YOUR INSTRUCTIONS AND WE ARE OK. SORRY YOU HAD TO GO THROUGH THAT MESS
Oh dear. 4 little words that help me.
I. have. a. Mac.
Never ever had any kind of virus or problem, for 20 years. They are more expensive up front and I’ve bought new ones because I wanted to, but they last, and last. Hope all the info comes back;)
God I hate hackers. The techs retrieved all of my data, hopefully your hubby will be just as lucky with his.
🙁 Ugh that’s terrible. I hope you can get rid of it!
I hate when things like that happen to peeps. I had Norton some years ago, but didn’t like that it didn’t warn me for several viruses. Then I installed Avast and have been using it since then – even the free home edition of it works wonderful.
Most recommend Avast or AVG as anti-virus nowadays. Check it up: http://www.avast.com/free-antivirus-download