Meetings

Here is the report on my meeting with DH Hospital.

I started the meeting with the Patient Relations Man by talking about all the positive experiences I have had there. I even explained that the other doctors involved with this cancer surgery were wonderful.

Then I told him about the lack of communication, being shocked when I woke up after the first surgery and seeing my ‘Klingon Nose’, the fact the surgeon went on vacation moving my second surgery back a week, the fact that when I had difficulty understanding what he had done, and then he did not want to see me for ‘several’ months, that I was very upset.

I told the Patient Relations Man how the Physicians Assistant had gone out of the room and then she came back and said that this was correct, he didn’t want to see me for ‘several’ months.I explained that I was furious that he didn’t take the time to talk to me that day.

I showed him the pictures. The ones taken on the first day after the forehead flap. Then I showed him the ones taken before this whole thing started. I explained that I will not be going back to their doctor. That I have gotten a second opinion, in Boston and will use the Boston doctor, Dr. P. and that the Dr. P. indicated that I should never have had the forehead flap!

I stressed how happy I have always been at DH Hospital. However, this doctor was not only poor with his people skills, but has scarred me for more than likely the rest of my life. I sure hope the new doctor can do something, but I am not expecting miracles.

I got the ‘sometimes life isn’t fair’ speech, (If this man only knew how well I know that life isn’t fair!) and a firm handshake, but no real satisfaction. He did keep two of the pictures ‘supposedly’ to send to the Board of Directors, but again, I don’t know if he meant that or not.

Hubby has encouraged me to write to the Board of Directors, and include a summary of this meeting, the pictures, and my experiences.

So now I am exhausted, and I have a headache! Time for a cup of tea!