When I was young, I would sit around my grandmother’s dining room table and talk and drink tea. One thing Grandma always said, was no matter what, always keep learning, and always know that you can accomplish whatever you set out to do.
On Friday the warnings of severe weather had me alert, but I freely admit to having no knowledge of furnaces, thermostats, or frozen pipes.
In the afternoon we were down to -10 outside and by bedtime, it was -20 with a stiff wind.
When the master bedroom temperature fell like a lead balloon, I tried everything I knew to get the heat on. By 6 PM, we had no heat in the Master Bedroom, and the temperature in that room was 52 degrees and one of our sink faucets would not respond.
On Saturday, I was panic-stricken. This would not go well. At 8 AM I attempted to call 14 different Plumbing and Heating businesses. I left messages and did not get one phone call back.
However, on call #15 a nice woman’s voice greeted me. I told her what was going on and she said hold on, and she put me on speakerphone.
Q: What is under your Master Bedroom?
A: A garage. (Design flaw)
Q: Is there any way to warm up the garage?
A: Yes, we have radiant heat in the garage floor.
Instructions: Go down and turn up the heat in the garage to 76 – 80 degrees. Then come up, and turn on the sink faucets in the master bath. Just a trickle mind you, but on. Set the bedroom thermostat to 76 degrees. Leave the door open from the bedroom, and the closets, and cabinets.
I went around the house doing as I was instructed. By dinner, I was too tired to even want to eat. I fell asleep. I woke to the sound of running water in the Master Bath. After that, I didn’t wake up until 12:30 AM when the dogs wanted to go out. So I took them, (It was only -8 F)
By Sunday, the pipes are all thawed. The temperature is currently 23 degrees F outside, and I have learned so many valuable things. Just call me Maribeth the Frozen Pipes Fixer!
Grandma was right. Keep learning, keep believing and there isn’t anything that can’t be accomplished!
One thought on “Keep Learning”
What a terrific customer experience for you without paying a cent. Name the company and let them take some credit.