I had ordered two things from LL Bean on sale. A new shirt for Hubby and a berry pink fleece robe for me.
I was excited when I got a tracking number, letting me know that my package was on the way and would be delivered today.
Once again we have terrible weather. When I went out today to the hairdresser’s, I took the Jeep and there were a few times I did have to slip it into 4 wheel drive to get through the miserable snow/sleet/rain combination that fell all morning.
I checked my computer when I got home from being beautified, and saw that the package from LL Bean was still on it’s way! Great!
They are forecasting 6-8 inches of snow overnight tonight, so I asked Hubby if he thought it might be good to get our groceries today. After lunch we headed out to stock up.
We arrived home a couple of hours later, and I quickly put all the groceries away, fed the dogs, and made our dinner. We sat down to eat and once I got the dishes done I decided that perhaps I should check in to see where my “package” was.
The report from the delivery agency said that the “package” had been delivered to the mailbox. Now, we don’t have a mailbox so I knew this was bad.
I tore out of here in a flash, and drove up to the top of our driveway to see what was going on. There, tied to the tree next to the sign that says our name, was the “package”!
It was in a big plastic garbage bag, tied there in the drizzling rain. So I took it down and brought it home and opened the package. All was well, but I was still pretty angry about it.
So I Instant Messaged LL Bean and chatted with a Customer Service woman and explained it all to her, gave her the tracking number and was assured that if anything happened to my items they would have been replaced.
But that isn’t the point! The point is, it shouldn’t have been left there. It turned out okay this time, but what about the next?
I’ve had my say now and the people at LL Bean can do with my grievance what they want.
Meanwhile I am enjoying my new bathrobe, and the shirt is a perfect fit for Hubby!